Source: Smashing Magazine: ‘Based on Maslow’s hierarchy of needs, the idea of a design hierarchy of needs rests on the assumption that in order to be successful, a design must meet basic needs before it can satisfy higher-level needs. Before a design can “Wow” us, it must work as intended. It must meet some minimal [...]

http://52weeksofux.com/post/548149897/user-experience-metrics

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